This Privacy Policy explains how si-recharge ("we", "our", "us") collects, uses, and protects personal information when you visit our website. Please read it carefully.
1. Data We Collect
We collect information you provide directly, such as your name, email address, and any messages you send via our contact forms.
We automatically collect usage data including IP addresses, browser type, pages visited, and time spent on site via analytics tools.
We do not collect payment card details or sensitive personal data.
2. How We Use Your Data
To operate and improve si-recharge, respond to enquiries, and deliver relevant educational content about mobile services in Singapore.
To analyse site traffic and user behaviour in aggregate form so we can optimise the user experience.
We never sell your personal data to third parties.
3. Cookies & Tracking
We use essential cookies required for site functionality and analytics cookies (e.g. Google Analytics) to understand how visitors interact with our content.
You can manage or withdraw cookie consent at any time via your browser settings or our Cookie Preferences panel.
For full details, see our Cookie Policy at Cookie Policy.
4. Third-Party Services
We use trusted third-party processors including Google Analytics, Cloudflare (CDN/security), and email delivery providers — each bound by their own privacy policies.
We may link to external telco and government websites; si-recharge is not responsible for their privacy practices.
No third party receives your data for their own marketing purposes.
5. Your Rights (GDPR & CCPA)
If you are in the EU/EEA or California, you have the right to access, correct, delete, or port your personal data, and to object to or restrict its processing.
California residents may request disclosure of categories of personal information collected and opt out of any sale (we do not sell data).
To exercise any right, contact us at [email protected]. We will respond within 30 days.
6. Data Retention
Contact form submissions are retained for up to 24 months for support purposes, then deleted.
Anonymised analytics data may be kept indefinitely for trend analysis.
You may request earlier deletion by contacting us.
7. Security
We implement industry-standard measures including HTTPS/TLS encryption, access controls, and regular security reviews.
No method of transmission over the internet is 100{67c0971b8a559b0d6043984ef96f1da82b2d4957fa1b83c660b316e81a6be102} secure; we cannot guarantee absolute security but take reasonable precautions.
8. Children's Privacy
si-recharge is not directed at children under 13. We do not knowingly collect personal data from anyone under 13.
If we become aware such data has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with a revised 'Last Updated' date.
Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or requests, email us at [email protected].
You may also write to: si-recharge, 1 Raffles Place, #20-61, Singapore 048616.
If you are in the EU, you have the right to lodge a complaint with your local data protection authority.
Questions about this policy? Email us at [email protected] or visit our Contacts page. We aim to respond within 5 business days.